Shipping & Delivery

At AplusLiftPro, we’re committed to ensuring that your order reaches you as quickly and safely as possible. Below is all the information you need about our shipping and delivery process.

1. Shipping Locations

We offer shipping within the United States and Canada. We currently do not offer international shipping, but please stay tuned for future expansions.

• U.S. Shipping: Orders are processed and shipped from our U.S. warehouse located at 167-133 Dodge St, Rochester, NY 14606.
• Canada Shipping: Orders are processed and shipped from our Canada warehouse located at 2 Castleton Ave, York, ON M6N 3Z5.

2. Processing Time

• All orders are processed within 1-2 business days from the time they are placed.
• Orders placed on weekends or holidays will be processed the next business day.
• We will notify you via email once your order has been shipped.

3. Shipping Methods

We offer a variety of shipping options based on your location and preferences. Available shipping methods include:

• Standard Shipping
• Expedited Shipping
• Freight Shipping (for larger items like car lifts and other heavy equipment)

Shipping times depend on your location, and delivery times will be provided during checkout.

4. Shipping Fees

Shipping costs are calculated based on the weight, size, and destination of your order. The exact shipping fee will be shown at checkout before you confirm your order.

We sometimes offer free shipping promotions. Be sure to check for any available discounts during your checkout process!

5. Delivery Times

• U.S. Orders: Typically arrive within 3-7 business days after shipping, depending on your location.
• Canadian Orders: Delivery times typically range from 5-10 business days.

Please note that delivery times may vary depending on the shipping method chosen, weather conditions, or other unforeseen circumstances.

6. Order Tracking

Once your order ships, you will receive an email containing your tracking number. You can use this number to track the status of your delivery on the respective carrier’s website.

7. Delivery Issues

If your order has not arrived within the estimated delivery time, please contact our customer service team at [Your Contact Email or Phone Number]. We will help you locate your package and resolve any issues.

8. Damaged or Missing Items

If your order arrives damaged or you’re missing items, please contact us within 7 days of delivery. Provide your order number and a description of the issue, and we will work to resolve it as quickly as possible.

9. Return Policy

If you are not satisfied with your order, please refer to our Return Policy for instructions on how to return items and receive a refund or exchange.